Remote Support
Connect with an EDS technician in minutes with Elect Data Solutions S.O.S.
Elect Data Solutions S.O.S.
Download the support app, then share your session code with your technician so they can securely connect.
Download S.O.S. (starts a download from Splashtop)Downloads from Splashtop, our remote support provider.
How to use
-
Click the download button
Use the Download S.O.S. button on this page.
-
Download and Install the App
Open the file once it finishes downloading.
-
A 9-digit session code will be shown
Keep the app open on your screen.
-
Inform the technician of the session code
Read the code to your technician, or call (984) 400-0103.
Please note: This service is for our currently contracted managed services clients. If you are interested in becoming one of our contract clients, contact us.